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Infurn via Groupon Complaint - Another Disappointed Customer - BigBoy-XXL
Infurn via Groupon Complaint

Infurn via Groupon Complaint

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Another Disappointed Customer - BigBoy-XXL


I too, ordered 3 XXL BigBoy BeanBags from Infurn using vouchers purchased through Groupon on 16th November and payed £12.95 per bag delivery, to date I have not received the bags and although promised a call from Infurn customer services on 21st December, received an email from Infurn on 29th December telling me that obviously I hadn't received my order intime for Christmas and no delivery date given. I am gutted like everyone else these were Christmas presents and unfortunately the kids want them!! I will never buy through anything through Groupon again and as for Infurn they're customer service is beyond appalling, you just can't get through to them, I really hope someone knows how to expose both these companies in the media I wonder just how much money they have taken in these deals and how many orders have actually been fulfilled, i feel like I've been scammed and probably have.


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Comments


sidney000 says: (5 years ago)
 0
So sad to hear a bad customer experience with infurn. I can assure you their service has since improved. Did you finally get your order? What happened next?



hayley66 says: (6 years ago)
 0
yet another annoyed customer. what makes it worse is that groupin are quick enough to take your money, but pass the buck even quicker when you phone to complain.



janette says: (6 years ago)
 0
I too bought one of the bags via Groupon on 11th November and have not yet received it. Customer service and contact is non existent. I am escalating the matter to my legal representatives. Because of this I will never purchase anything via Groupon again.




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